It’s important to us that our customer’s are satisfied with all the aspects of working with us from sales to installation. After all, Paradise Greens takes pride in exceeding customer expectations. There are several key points which make us different as a company. Following are ways Paradise Greens provides excellent customer service.
Paradise Greens Gives Excellent Customer Service
Initial Inquiry
When a customer reaches out for the first time, we understand they have a choice. As a result, we never take that for granted. We make it a point to listen carefully to all of their questions and concerns. Some customers wonder about yard size. Others have questions concerning soft spots or drainage as the customer in our video testimony did. Still others need an artificial grass lawn that will handle heavy foot traffic, pets and kids. After hearing all of their needs, we craft a plan that best suits their needs. This is one of the most important parts of the process in our opinion.
Sales
Next, we present our customers with a variety of products best suited to their lawn application. For extreme heat situations with no shade, we have grass featuring Cool Blade technology. We also have evergreen products that feature UV protection and varied blade lengths. The different degrees of thickness and length lend to a more realistic looking product. Often times our customers can’t tell the difference between our fake grass and real grass. UV coating ensures that the grass will never fade, constantly remaining green and lush.
And of course, all of our products are made right here in the United States. Consequently, we understand the quality of our products and confidently stand behind them when presenting different types to a potential customer.
Installation
This is the last component and honestly, one that matters most. Once a product is chosen, and a design scheme is in place, our installers show up ready to work. Furthermore, they show up on time and receive frequent compliments for their professional attitudes and appearance. Finally, once the install is complete, our crew cleans up and leaves the customer’s lawn looking better than it did before. It’s little things like this that really make a difference. Our artificial grass testimonials prove it. Paradise Greens provides excellent customer service time and time again.
May We Add You to Our List?
If all of this sounds good and you are ready to make a change, please contact us. Our cell staff are knowledgeable and friendly. They will be happy to answer any questions or concerns you have regarding artificial grass. Furthermore, they would love to explain the benefits of switching to an artificial lawn. Many potential Glendale customers don’t realize just how much money they will save in the long run and what type of impact they will make on the environment as a result. So, contact Paradise Greens today and let’s create your new evergreen lawn!