We are writing this letter on behalf on Charlie Ferer and Paradise Greens, in order to convey how pleased we were with our recent purchase and installation of a front yard synthetic lawn.
Over the years here in Scottsdale, we have had many problems with growing an attractive lawn, particularly in the summer. We were also concerned about our utilization of water here in the desert, and the cost of that water. This spring, we decided to look into synthetic grass, and had three different companies came out to give bids on replacing our front lawn.
During the course of this process, Charlie Ferer and Paradise Greens were the best company in every way. Our initial call and all of the calls that followed were answered promptly. Charlie came to our house after we were home from work within a few days of our initial call. He was prompt and courteous, and spent quite a bit of time familiarizing us with his products and the process that would be involved in replacing our grass. After that first visit, we received our written proposal within 24hrs.
The synthetic lawn options that Paradise Greens offers were clearly higher quality products than those being offered by the competition. We spent time driving to different businesses and homes to see synthetic lawns that had already been installed. The Paradise Greens turf was much more “true to life” than any other product we saw. Now that it has been installed in our front yard, we could not be happier; and we have received many compliments form our neighbors.
Pricewise, Paradise Greens was very competitive. In the end, they were able to come in with bids comparable to those of the other companies, and this with a clearly superior product.
Our installation process happened when it was scheduled, with no delays whatsoever. It was a hassle –free- with hard working, professional crew of young men. Everything took place just as it had been described, with careful work and attentive supervision.
We have been entirely pleased with our experience with Paradise Greens- from the bidding process, to the pricing, to the installation, and now finally with our beautiful lawn. We recommend Paradise Greens enthusiastically, and without a reservation.
Mark and Coleen